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clientHold / pendingDelete: What to Do at Each Stage
clientHold or pendingDelete on your domain? What each EPP status means, the deadlines that apply, and recovery steps. Free instant RDAP check, no sign-up.
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Problem
RDAP shows that the domain is expiring soon, on hold, or pending deletion.
Symptoms
- RDAP exposes
clientHold,pendingDelete, or imminent expiry. - DNS behavior may already look abnormal or unstable.
- Registrar dashboard state and live service behavior may no longer align.
Top 3 Causes
- Renewal or billing failed - Auto-renew or payment did not complete correctly.
- Registrar or registry policy action - Verification, abuse, or policy issues triggered a hold state.
- Deletion workflow is already in progress - The domain has moved into a harder-to-recover phase.
Diagnose with DechoNet
- RDAP / WHOIS to inspect the current status flags and expiry timeline.
- DNS Lookup to verify whether critical records still resolve as expected.
Resolution Checklist
- Review expiry date, auto-renew configuration, and billing state immediately.
- If the domain is on
clientHold, inspect registrar notices, verification steps, and policy alerts. - If the domain is
pendingDelete, contact the registrar immediately about recovery options and deadlines. - Check related DNS, SSL, and HTTP impact if the domain is production-critical.
- Re-run RDAP after corrective action and confirm the status flags return to normal.
When to Escalate
- Escalate immediately to the registrar because these states often cannot be fixed purely at the application layer.
- Involve operations, security, and billing owners together if the affected domain is business-critical.
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