Views: 25

clientHold / pendingDelete: What to Do at Each Stage

clientHold or pendingDelete on your domain? What each EPP status means, the deadlines that apply, and recovery steps. Free instant RDAP check, no sign-up.

Check your domain for this issue now

Free, no sign-up. Runs the exact check this guide describes and shows what to fix.

Problem

RDAP shows that the domain is expiring soon, on hold, or pending deletion.

Symptoms

  • RDAP exposes clientHold, pendingDelete, or imminent expiry.
  • DNS behavior may already look abnormal or unstable.
  • Registrar dashboard state and live service behavior may no longer align.

Top 3 Causes

  1. Renewal or billing failed - Auto-renew or payment did not complete correctly.
  2. Registrar or registry policy action - Verification, abuse, or policy issues triggered a hold state.
  3. Deletion workflow is already in progress - The domain has moved into a harder-to-recover phase.

Diagnose with DechoNet

  • RDAP / WHOIS to inspect the current status flags and expiry timeline.
  • DNS Lookup to verify whether critical records still resolve as expected.

Resolution Checklist

  • Review expiry date, auto-renew configuration, and billing state immediately.
  • If the domain is on clientHold, inspect registrar notices, verification steps, and policy alerts.
  • If the domain is pendingDelete, contact the registrar immediately about recovery options and deadlines.
  • Check related DNS, SSL, and HTTP impact if the domain is production-critical.
  • Re-run RDAP after corrective action and confirm the status flags return to normal.

When to Escalate

  • Escalate immediately to the registrar because these states often cannot be fixed purely at the application layer.
  • Involve operations, security, and billing owners together if the affected domain is business-critical.

Related Tools

Related Guides

Share this guide

[Ad] Guide Detail Inline
← Back to All Guides